Last updated: December 29, 2025
1. Introduction
JANTO(K) TRADING LIMITED ("we", "us", or "our") operates the website jantoktrading.co.ke
(the "Service"). This Privacy Policy informs you of our policies regarding the collection, use,
and disclosure of personal data when you use our Service and the choices you have associated with that data.
We are a private limited company registered in Kenya under registration number PVT-Q7UXL67,
incorporated on 19th October 2020. Our registered office is in Nairobi, Kenya, with operational offices in Bolton, United Kingdom.
2. Information We Collect
We collect the following types of information:
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Personal Information: Name, email address, phone number, shipping addresses, and payment details when you place an order, create an account, or contact us.
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Shipment Information: Details about items being shipped, weight, value, and tracking preferences.
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Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
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Cookies: Small data files stored on your device to improve user experience (see Cookie Policy below).
3. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our shipment and tracking services
- To process payments and generate invoices
- To send automated notifications (SMS/email) about shipment status
- To respond to customer support enquiries
- To improve our website and services
- To comply with legal obligations
4. Data Sharing & Third Parties
We do not sell your personal data. We only share information with trusted third parties when necessary:
- Payment processors (M-PESA, PayPal, banking partners)
- SMS/email service providers for notifications
- Logistics partners for delivery fulfilment
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
end-to-end SSL encryption, secure payment gateways, role-based access control,
regular security audits, and DDoS protection.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications
- Request data portability
To exercise these rights, please contact us at [email protected].
7. Cookies
We use cookies to improve your experience (e.g., remembering login status, preferences).
You can control cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting
the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +44 7476 383745 (UK) • +254 741 235803 (Kenya)
Website: jantoktrading.co.ke
