These terms govern all shipping and logistics services provided by Janto(K) Trading Limited
Last updated: January 29, 2026
By using jantoktrading.co.ke or engaging Janto(K) Trading Limited ("Janto", "we", "us"), you agree to these Terms & Conditions. If you do not agree, you must not use our services.
Janto(K) Trading Limited is a logistics and shipping company operating between the United Kingdom and Kenya, providing air cargo, sea cargo, vehicle shipping, and general freight forwarding services.
Customers may deliver parcels in person, via courier, or request collection at an agreed cost. Customers purchasing goods abroad may use JANTO warehouses as the delivery address.
Shipping charges are calculated based on either actual weight or dimensional weight, whichever is greater. Customers must provide a declared shipment value together with a complete packing list or invoice. Photographs may be required for accountability before shipping.
All air and sea cargo payments must be made at the point of sale. Late payments may attract additional charges.
All glassware, fragile items, TVs, and electronic goods are shipped strictly at the owner’s risk. JANTO does not provide insurance for fragile or glass items.
Electronics including phones, laptops, tablets, TVs, and similar items are charged separately. Insufficient or improper packing transfers all risk to the customer.
Quoted delivery times are estimates only and may vary due to logistics, customs processing, or circumstances beyond our control.
Goods not collected within ten (10) days of offloading may be disposed of at our discretion. Items are only considered missing if not received within one (1) month after the expected delivery date.
Over-the-counter medications, dietary supplements, and nutritional products must be declared and are shipped at the owner’s risk.
Machinery, engines, and gearboxes must be packed in sturdy pallet boxes. Customers are advised to contact us before shipping such items.
JANTO offers Roll-On/Roll-Off (RO/RO) vehicle and machinery shipping. Quotes and specific terms are provided separately.
Customers must declare that shipments do not contain dangerous goods, including combustible liquids, compressed gases, aerosols, lithium batteries, radioactive materials, or illegal items. Failure to declare may result in penalties, delays, or disposal without compensation.
These Terms & Conditions are governed by both UK and Kenyan law. Any disputes shall fall under the jurisdiction of the courts of the receiving country.
Email: [email protected]
UK Phone: +447763383745
Kenya Phone:+254 741 245 803